Frequently Asked Questions

What is engineered flooring?

Don't fall into the trap of thinking that engineered wood flooring is the same as laminate flooring—because they are two entirely different products! It's true that both floor products consist of multiple layers that are glued together, but that is where the similarity ends.

Laminate flooring is a synthetic product. Vermont Plank Flooring's engineered hardwood flooring is all wood with multiple layers of Baltic Birch sandwiched beneath a 4.5mm or 5mm wear layer. The wear layer is your species of choice: hickory, walnut, white oak, etc. You can order your engineered flooring with any of the finish options that are available for a particular species in solid planks.

Be sure to read more about our Long LengthTM wide plank engineered flooring.

How do I choose between solid hardwood or engineered flooring?

You can install engineered flooring anywhere you can install a solid hardwood floor. But because engineered flooring is more stable than solid wood it is generally a better choice over radiant heat or in areas where there is a greater fluxuation in humidity and temperature.

It is important to note that all wood moves and engineered flooring is NOT inert. Be sure to read about acceptable humidity levels in our Warranty.

Areas where engineered flooring is typically used include:

  • over radiant heat
  • over a concrete subfloor
  • below-grade

What is a "pre-finished" floor?

When you buy a pre-finished floor from Vermont Plank Flooring, your floor planks will be delivered with your chosen finish already applied to each plank. 'Finish' includes your selection of color (stain), texture, and sheen.

You have a choice from our stock colors or we can custom-design a color for you. This applies whether you're purchasing solid wood or engineered flooring.

Advantages of a pre-finished floor

  • Faster and easier installation for DIYers
  • You'll be able to walk on your floor immediately; no waiting for the finish to dry and cure (which can takes days and sometimes weeks)
  • For floors with a polyurethane finish, the curing takes place at our manufacturing facility, NOT in your home, thereby eliminating the risk of your family breathing potentially harmful solvents and resins
  • No dust from on-site sanding!

Advantages of an on-site finished floor

  • Takes less time to produce
  • Pre-finished floors require a micro-bevel on either two or all four sides; on-site finished floors do not. (Take a look at the White Oak with White Lye finish flooring sample on the Engineered Flooring page to see micro-bevels.)
  • On-site sanding will remove any undulations caused by an uneven subfloor
  • The finished floor has a more custom, classic look

Do your floors come with a warranty or guarantee?

Our wide plank flooring comes with a lifetime structure integrity warranty.

Do you warranty the finish on your pre-finished floors?

Our finish warranty covers 25 years for residential installations and 5 years for commercial installations.

What does rift sawn and quarter sawn mean?

Three different "styles" of cut can be used when producing boards from lumber: "plain sawn/flat sawn," "rift sawn," and "quarter sawn."

Rift Sawn

closeup of rift sawn plank showing tight grain patternRift sawn planks are produced when a log is quarter sawn. It is the most difficult to produce due to it being cut from the back third of the log. It results in a more straight grain with a contemporary feel, and exhibits few if any medullary rays (flecking).

It's difficult to produce a wide rift sawn board because typically the wider the rift, the lower the desirable rift characteristics that are exhibited.

Quarter Sawn

closeup of quarter sawn plank showing tight grain and flecksThe quarter sawn cut is produced when a log is sawn perpendicular to the growth rings. When the growth rings are perpendicular to the surface, straight grain and medullary rays (flecking) are displayed.

Quarter sawn planks can only be produced from the largest and highest quality timber. These planks are more dimensionally stable than plain sawn planks.

While considered a classic arts and crafts look, quarter sawn flooring is found in the finest classic homes and apartments from Manhattan to San Francisco.

Plain Sawn

closeup of a plain sawn oak plankPlain sawn (also known as flat sawn) is the most traditional cut used for flooring. It is produced when the log is cut parallel to the growth rings, resulting in a beautiful open grain pattern with "cathedral" patterning.

Illustration of differences between plain sawn, quarter sawn, and rift sawn boards

What is end-matched flooring?

End-matched flooring planks include a precision-milled tongue/groove at each end of the plank. This is a standard industry practice for narrow width and shorter length (<8 feet) boards, but all of Vermont Plank Flooring's planks are end-matched as well.

The benefits to end-matching are:

  • It provides for a more consistent appearance across the floor since the ends of the boards fit as tightly as the sides
  • Faster and easier installation since end trimming/fitting isn't required
  • Lower labor costs thanks to the reduced installation time
end-matched plank
End-matching, seen on a plank being inspected immediately after exiting the end-matching machine.

Do you accept credit cards?

Yes! We accept all major credit cards, cash, and checks.

How will my flooring be shipped/delivered?

All shipments are F.O.B. Brattleboro, Vermont. We will be happy to provide you with an estimated shipping quote to your location.

Generally, orders are shipped by common carrier and will require you to make arrangements with the trucking company to meet their truck and unload your order. We are usually able to ship within three weeks, however we suggest a four-week lead time. Give us a call at 877-645-4317 if you're working with a tighter time constraint and we'll see if we can accommodate you.